Frequently Asked Question

08. Apa yang harus dilakukan jika e-Invoice anda di Reject? / What to do if your e-Invoice is Rejected?
Last Updated 6 years ago

Jika status Reject, maka :

  • Segera penuhi persyaratan yang diminta oleh AP Officer (Finance).
  • Setelah memenuhi persyaratan yang diminta oleh AP Officer, maka selanjutnya vendor dapat login ke SRM untuk melakukan proses edit e-invoice (bukan Create New Invoice), kemudian submit kembali e-invoice nya. (Lihat guide to submit e-Invoice pada bagian D. How to edit/ revise e-Invoice).

If the status is Rejected:

  • Please immediately fulfill the requirements requested by the AP Officer (Finance).
  • After fulfilling the requirements requested by the AP Officer, the vendor can then login to SRM to edit the e-invoice (not Create New Invoice), then resubmit the e-invoice. (Please see e-Invoice Guidance on part D. How to edit/ revise e-Invoice).

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