Frequently Asked Question

•SLA terhitung maks. 5 hari kerja team AP (Senin, Selasa dan Rabu) sejak tanggal submit.

•Tanggal submit akan tersimpan otomatis & mengikuti hari kerja team AP (Senin, Selasa dan Rabu).

•Jika Submit hari Senin, maka paling lambat hasil review pada hari Selasa di minggu berikutnya

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•SLA count will be max. of 5 working days of AP team (Mon, Tue and Wed) from submission date.

•Submit date will be generated automatically & follow AP team working days (Mon, Tue and Wed).

•If you submit on Monday, the latest review result will be on Tuesday of next week.